Parts Salesman

Position Title: Parts Salesman
The main purpose of this role is to provide a professional parts sales service to both internal and external customers
Reporting: This position will report to the Parts Manager
Job Objective
Principal Responsibilities
  • Client liaison – Build good relationship between the Company and the Customer
  • Ensure zero customer complaints
  • Receive sales order from client
  • Timeous processing of parts sales
  • Preparation of quotes and invoices
  • Ensure quotations, customer orders & invoices are correctly filed at all times
  • Placing urgent orders from central warehouse
  • Ensure the Invoice register is up to date at all times
  • Distributing backorder parts to relevant customers
  • Ensure parts catalogue is up to date at all times
  • Monitor delivery and collection of parts to customers
  • Monitor picking of customer invoices
  • Follow up on V.O.R orders from customers and give feedback
  • Assisting with stock take procedures when required
  • Perform standby duties and work overtime when required
  • Achieve Sales Targets/ KPIs
  • Assisting in all parts operations where requested
  • Create and maintain Customer Base
  • Daily follow-up on customers
  • Obtaining or securing new business where possible
  • Compliance to ISO 9001 and Safety
  • Ensure the Safety Act and Regulations are adhered to

Education & Job Experience
  • Matric
  • Computer Literate
  • Previous experience in a Parts Retail environment
  • A technical background would be an advantage

Required Competencies
  • Customer focused
  • Good communication
  • Attention to detail
  • Work well under pressure
  • Good administrative ability
  • Take initiative
  • Team player
  • Honesty and integrity

Volvo Group Southern Africa (Pty) Ltd is an affirmative action, equal employment opportunity employer.

Om oss

The Volvo Group is one of the world’s leading manufacturers of trucks, buses, construction equipment and marine and industrial engines under the leading brands Volvo, Renault Trucks, Mack, UD Trucks, Eicher, SDLG, Terex Trucks, Prevost, Nova Bus, UD Bus and Volvo Penta.

The Volvo Trucks brand has been built up over decades and enjoys a solid position worldwide. It is one of the world’s best known and respected brands within the commercial vehicle industry. It is associated with the core values quality, safety and environmental care. With Volvo Trucks you will be part of a global and diverse team. We work with passion, we trust each other and we embrace change to stay ahead. Together we move the world we want to live in and help our customers keep their promises.

Vi vill lära känna dig



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