LFSe Support Manager

Be a part of a competent and dynamic team within a recognized company offering multiple career opportunities.
Nova Bus, a member of the Volvo Group, is currently looking for an LFSe Support Manager, a key position in our team.
The core purpose of the LFSe Support Manager is to provide resource and support services to CSM (Customer Support Manager) where LFSe are in service. LFSe Support Manager is committed to LFSe availability for revenue services and developing the handover to the customers.

  • Develop relationships with CSM and clients
  • Provide technical support on LFSe components
  • Act as liaison with Nova Bus / Volvo internal teams to resolve customer issues
  • Take an active part in meetings with CSM and customers
  • Participate in the warranty process
  • Analyze bus performance trends to strive to eliminate fleet failures
  • Prepare performance reports for the CUTRIC and City Mobility (STM)
  • Find viable solutions to ensure client satisfaction
  • Develop diagnostic documents to support the LFSe handover to customers

  • Outstanding opportunity to be a part of a great organization
  • Competitive salary and benefits
  • Company recognized worldwide for the quality of its products
  • Innovative and forward-looking team

  • Bachelor’s degree in electrical, electrical technology, mechanical or electromechanical engineering, or other relevant training
  • 3 to 5 years of relevant experience in mechanical and/or electrical engineering
  • Project management experience
  • Drawing interpretation
  • Independence and resourcefulnes
  • Excellent interpersonal, communication, management and leadership skills
  • Knowledge of the Microsoft Office suite
  • Travel required

Send us your resume at embauche.novabus@volvo.com
Apply directly online via this link.
To see the many career opportunities we offer, visit www.novabus.com
Nova Bus: bring your city to life
Performance | Trust | Customer success | Change | Passion

Om oss

The Volvo Group is one of the world’s leading manufacturers of trucks, buses, construction equipment and marine and industrial engines under the leading brands Volvo, Renault Trucks, Mack, UD Trucks, Eicher, SDLG, Terex Trucks, Prevost, Nova Bus, UD Bus and Volvo Penta.

Volvo Buses, is driven by a purpose to ensure that millions of people reach their travel destination every day. Reliably, safely and with respect for the environment. We want to make a difference, being pioneers of sustainable transport solutions of the future. We want to be there for our customers providing uptime and reliability, all over the world every day. Volvo Buses is leading the biggest technology shift in public transport in decades with our electromobility offer. We work with passion, we trust each other and we embrace change to stay ahead. We make our customers win.

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